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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DC Fine Chemicals products

The group "New Technologies" offers for review the products of the plant DC Fine Chemicals: amino acids, analytical reagents, antimicrobials, active pharmaceutical ingredients (API), bile and nucleic acids, biological buffers, carbohydrates, enzymes, auxiliary and fine chemicals, organic synthesis, laboratory products for staining, indicators
  • Amino Acids DC Fine Chemicals
    Amino Acids
    125590, 122760, 111320, etc.
  • Analytical reagents DC Fine Chemicals
    Analytical reagents
    117220, 114571, 114570, etc.
  • Antimicrobial drugs DC Fine Chemicals
    Antimicrobial drugs
    113501, 113161, 113171, etc.
  • Active Pharmaceutical Ingredients (API) DC Fine Chemicals
    Active Pharmaceutical Ingredients (API)
    111722, 123520, 122160, etc.
  • Bile acids DC Fine Chemicals
    Bile acids
    112120, 111980, 111970, etc.
  • Biological buffers DC Fine Chemicals
    Biological buffers
    113314, 113312, 112430, etc.
  • Carbohydrates DC Fine Chemicals
    Carbohydrates
    115470, 113860, 112901, etc.
  • Enzymes DC Fine Chemicals
    Enzymes
    105040, 109380, 109371, etc.
  • Auxiliary substances DC Fine Chemicals
    Auxiliary substances
    121300, 114571, 122470, etc.
  • Subtle chemicals DC Fine Chemicals
    Subtle chemicals
    117222, 113471, 124610, etc.
  • Nucleic acids and derivatives DC Fine Chemicals
    Nucleic acids and derivatives
    125310, 124560, 113600, etc.
  • Organic synthesis DC Fine Chemicals
    Organic synthesis
    121300, 119720, 113710, etc.
  • Coloring and indicators DC Fine Chemicals
    Coloring and indicators
    113660, 113620, 114980, etc.

NEW TECHNOLOGIES GROUP

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